I ordered 10 of these signs for a wedding. 3 of the 10 signs had several non working bulbs and I was unable to use them. I reached out to the company twice for a refund on the three signs and have had no response.
Merchant Response:Good morning. Our apologies we have tried to research the email or name provided and are unable to locate an order or contact information to reach you. Please contact us as soon as able to resolve. We are more than happy to assist with a refund or replacement once able to locate your order and person connected to the order. If you would like to reach us, we are also available via web chat, phone 1-877-256-8578 (M-F 8AM-5PM PST) as well as email: firstname.lastname@example.org